Support & FAQ

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Frequently Asked Questions

Is my data really private?

Yes! All your reminder messages are stored locally on your device. We never have access to your message content. The app collects no data, has no cloud storage or syncing, and cannot connect to the internet. Your messages leave your device only when you export or share them, or copy them to a new phone during setup.

How do I adjust notification intervals?

Go to Settings → Notification Settings → Notification Interval. You can choose from 30 minutes, 1 hour, 2 hours (default), 3 hours, or 4 hours.

How do Quiet Hours work?

Quiet Hours automatically pause notifications during your sleep time. Go to Settings → Quiet Hours to set your start and end times. The app supports time ranges that cross midnight (e.g., 11 PM to 7 AM).

How do I pause notifications temporarily?

Tap the "Pause" button on the main screen. Choose from preset durations (15 minutes to 24 hours) or set a custom time. Notifications will automatically resume when the pause expires.

How do I export/backup my messages?

Open the menu (⋮) → Privacy → Export All Messages. Your messages are shared as plain text to any app you choose, such as email or a notes app. To restore them, paste that text into Import Messages on the same screen. From version 1.4.0, your messages are not included in Google's cloud backup, but they do move to a new phone when you copy data directly from your old one during setup.

Why aren't my notifications appearing?

Check the following: 1) Ensure notification permission is granted, 2) Check if Quiet Hours is active, 3) Verify notifications aren't paused, 4) Check that battery optimization isn't restricting the app (Android Settings → Apps → Personal Reminders → Battery), 5) Make sure you have at least one active message.

What's the difference between archiving and deleting?

Archiving removes messages from your active rotation but keeps them for later. Archived messages can be restored anytime from the Archived Messages screen. Deleting permanently removes messages.

Does the app work offline?

Yes! Personal Reminders works completely offline. No internet connection is required for any functionality.

Still have questions?

We're here to help! Get in touch with us for support, feedback, or feature requests.